Top 4 BEST Help Desk Outsourcing Service Providers

Help Desk Outsourcing is the administration given by the organizations to assist their clients with investigating issues or for encouraging answers for the known issues.

Organizations utilize the Outsourced IT Help Desk Support Services to give 24*7 accessibility to clients. These administrations will permit you to give responsive and nonstop help.


 Benefits Of IT Service Help Desk Outsourcing

Service Desk Outsourcing Companies will provide you with the following benefits:

  • You will be able to focus more on innovation and business growth.
  • You will have to pay optimized support costs.
  • Response and resolution time will get reduced.
  • Automation will get increased.
  • Ticket volumes will get reduced and hence the operation will get simplified.
  • Operational Flexibility and Scalability will be improved.


List Of The Top Help Desk Providers

Enlisted below are the most popular Help Desk Outsourcing Service Providers available in the market.
  1. Dataprise
  2. CGS Inc.
  3. CMS
  4. Buchanan Technologies
  5. Global Help desk services

#1) Dataprise (Maryland, USA)

Founded In: 1995
Employees: 201-500 employees.
Locations: Rockville, Washington, Northern Virginia, Baltimore, Richmond, Philadelphia, Jersey City, New York City, Charlotte, Nashville, Miami, and Scottsdale.
Annual Revenue: $49 – $100 M
Core Services: 24*7 Help & Support Desk, Cyber Security, IT Consulting & Strategy, Monitoring & Management, Cloud Services, etc.
Clients: MidCap Financial, Foulger-Pratt, etc

#2) CGS Inc. (New York, USA)

Founded In: 1984
Employees: 5001-10000 employees.
Locations: New York, Canada, Romania, Chile, Israel.
Annual Revenue: $250 – $300 M
Core Services: Business Process Outsourcing, IT Services Outsourcing, Learning, etc.
Clients: Movistar, Xylem, United Rentals, Unicef, etc.

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